Job Description
Who We Are:
At Neuroverse HealthTech, we are revolutionizing workplace wellness with cutting edge solutions that prioritize mental health, inclusivity, and resilience. Founded with a vision to create workplaces where every individual thrives, we empower organizations with tools to detect burnout, foster engagement, and support neurodiverse teams.
Our mission is simple yet powerful: to transform workplaces into spaces of care, innovation, and growth by integrating mental health at the core of organizational success.
At Neuroverse, our culture is our strength. We are a playground for creativity and collaboration, were diverse perspectives fuel innovation. As a team, we value empathy, inclusivity, and a relentless commitment to learning and growth. Joining Neuroverse means being part of a dynamic environment that encourages big ideas, fosters professional development, and rewards impact.
When you grow, we grow. At Neuroverse, we’re not just building a business. We are building a movement to redefine workplace wellness globally. Come, be a part of our journey and make a difference where it truly matters.
The work:
- Requirements Gathering:
- Conduct interviews, surveys, and workshops with stakeholders to elicit, document, and prioritize business requirements.
- Translate business needs into detailed functional and technical requirements.
- Business Process Analysis:
- Analyze and map existing business processes to identify inefficiencies and areas for improvement.
- Develop process models and workflow diagrams to document current and future state processes.
- Documentation:
- Create comprehensive documentation, including business requirements documents (BRDs), product requirements documents (PRDs), functional specifications, use cases, user stories, and process flows.
- Maintain accurate and up-to-date documentation throughout the project lifecycle.
- Document and report post-delivery analytics data such as statistics on Cx behavior, results of new enhancements or projects.
- Communication and Collaboration:
- Collaborate with IT, development teams, and stakeholders to design and implement effective business solutions.
- Organize and lead grooming sessions to review and refine the product backlog.
- Ensure that user stories are well-defined, clear, and ready for development.
- Facilitate discussions to clarify requirements, acceptance criteria, and dependencies.
- Ensure that proposed solutions align with business objectives and requirements.
- Testing and Validation:
- Review detailed test plans, test cases, and test scripts based on business requirements and functional specifications.
- Coordinate and conduct User Acceptance Testing (UAT) with stakeholders to ensure that the delivered solutions meet the agreed-upon requirements.
- Facilitate UAT sessions, including preparing UAT environments, scheduling testing sessions, and managing test execution.
- Record and track UAT results, document defects, and work with development teams to resolve issues.
- Obtain formal sign-off from stakeholders upon successful completion of UAT, ensuring that all business requirements are satisfactorily met.
- Stakeholder Communication:
- Act as a liaison between business units, technology teams, and support teams to ensure clear and consistent communication.
- Facilitate meetings and presentations to keep stakeholders informed of project status, risks, and issues.
- Project Support:
- Provide ongoing support for implemented solutions, including troubleshooting, issue resolution, and enhancements.
- Monitor solution performance and suggest improvements as needed.
- Training and Support:
- Develop training materials and conduct training sessions for end-users to ensure effective adoption of new systems and processes.
- Provide post-implementation support to resolve any issues and ensure a smooth transition.
- Risk Management:
- Identify and document potential risks and issues throughout the project lifecycle.
- Develop and implement mitigation strategies to minimize project risks.
- Continuous Improvement:
- Participate in continuous improvement initiatives to enhance business processes and systems.
- Stay current with industry trends, best practices, and emerging technologies to recommend innovative solutions.
- Compliance and Standards:
- Ensure that all business analysis activities comply with organizational standards, policies, and procedures.
- Adhere to industry standards and best practices for business analysis and project management.
Qualifications
- Bachelor’s degree in Business, Finance, Computer Science, or related field.
- Proven experience as a Business Analyst in the fintech industry, with a focus on financial services
- Strong analytical and problem-solving skills, with the ability to translate business needs into actionable requirements.
- Excellent communication and interpersonal skills.
- Experience with data analysis tools and methodologies such as AGILE, Jira, Confluence.
Knowledge of fintech industry trends and consumer lending products.
